Common Questions.

You can start a custom gift request via our "Build Your Gift" form, send us a message through the contact page, or WhatsApp us directly. We'll get back to you within one working day with a curated proposal.

Absolutely — that's what we specialise in. Use our Custom Hamper Builder to share the recipient's details, occasion, budget, and style. We'll curate a unique proposal built entirely around them.

Yes. You can share your preferences during the enquiry process or when you review the curated proposal. We welcome additions, removals, and specific requests.

We send a curated proposal within one working day of your enquiry. Packing takes 1–2 days after confirmation. Delivery time depends on the destination. For time-sensitive orders, please mention your required date and we'll do our best to accommodate.

Yes, always. Every gift includes a beautifully presented personalised message card — handwritten or printed. You can add your message in the Custom Hamper Builder or mention it when you contact us.

Yes — we offer different packaging styles (elegant, minimal, luxury, festive, etc.) and can accommodate preferred colour combinations where available. Share your preferences when you enquire.

Yes — that's exactly what we do. Our process is built around the recipient's personality, interests, hobbies, dietary preferences, and favourite things. The more detail you share, the more personal the gift.

Absolutely. Please share any dietary restrictions (nut allergies, vegetarian/vegan, no alcohol, etc.) when you enquire. We'll ensure the hamper contents are appropriate.

Yes — we work with companies for employee onboarding, Diwali gifting, client appreciation, conference kits, and more. We handle orders from 10 units to 10,000+. Use the Corporate Quote form to get started.

Yes — we offer company logo on boxes, branded ribbons and stickers, printed message cards with your branding, and fully custom packaging options. Share your branding requirements when you request a quote.

Yes — we coordinate pan-India delivery across multiple destinations with a single point of contact on your end. Provide recipient addresses and we'll manage the rest.

Yes. We curate and pack in Delhi NCR and deliver pan-India. Delivery timelines vary by destination — we'll confirm an estimate when we finalise your order.

We try our best to accommodate preferred delivery dates. Please share your required date when you enquire — especially for time-sensitive occasions like birthdays or anniversaries.

Yes — once your order ships, we'll share tracking details. You can also visit our Track Order page and enter your order ID and mobile/email to see the status.

We accept UPI, bank transfer, and online payment. Payment details will be shared after you confirm the curated proposal.

Since each hamper is personalised and assembled specifically for your order, cancellations must be requested before packing begins. Orders cannot be cancelled once packing has started. Please refer to our Refund Policy for full details.

Please contact us within 48 hours of delivery with photographs of the damaged item(s) and packaging. We'll review and resolve it promptly — either with a replacement, refund, or credit, depending on the situation.